Contact support
Email contact@foldox.com. We aim to reply within two working days. You can also use the contact form.
What to include
- Which app you are asking about.
- Your device and where you use it (for example, which web browser), and the app version if you know it.
- The email address on your account.
- What you did, what happened and what you expected.
- Screenshots, if they help.
Never send us your password or full card number.
Help for each product
Lovino
AI image and video generation. Type a prompt, pick a model, get the result.
- Website
- lovino.ai
- Available on
- On the web at lovino.ai.
- Help
- Read the FAQ or use the contact form.
- Product email
- support@lovino.ai
sighting.ai
AI detection that shows its work: flagged passages, the signal that decided, and a confidence range.
- Website
- sighting.ai
- Available on
- On the web only.
- Product email
- support@sighting.ai
hiy.ai
An AI twin that answers your audience in your voice, cites its sources, and says “I don’t know” instead of guessing.
- Website
- hiy.ai
- Available on
- On the web only.
- Help
- Read the docs, or ask the support agent at hiy.ai/try.
- Product email
- hello@hiy.ai
Common requests
- Cancel a subscription or ask for a refund
- Delete your account and data
- Report harmful AI-generated content
- Report a copyright problem
- Report child sexual abuse or exploitation
- Report a security vulnerability
- Ask about your personal data
- All policies
Purchases through Apple or Google
If you bought through the App Store or Google Play, Apple or Google bills you. They handle payment and, under their own rules, refunds. We can still help with the app itself. See our subscriptions and refunds page.
Who we are
Foldox Limited operates these apps. Registered in Ireland, company number 822581. Registered office: Cois Glaisin Court, Navan, Co. Meath, Ireland.